We have recently published a new sharepoint / O365 site and updated our email addresses to a new domain - www.rba-architects.co.uk. This all works perfectly.
We are trying to keep hold of traffic aimed at our old domain, which we have paid for for a further year. The emails were previously set up to to point to O365 (MX records, CNAME, etc) and work well. Our DNS provider (Wavenet) has redirected web traffic from our old site (www.rba-uk.eu) to the O365 hosted address above, however, this results in a "page not found error".
I have pinged both website addresses and they appear to be pointing towards Sharepoint -
C:\Users\Andy>ping www.rba-architects.co.uk
Pinging prodnet21-30ipv4b.sharepointonline.com.akadns.net [157.55.229.174] with
32 bytes of data:
Reply from 157.55.229.174: bytes=32 time=26ms TTL=239
Reply from 157.55.229.174: bytes=32 time=26ms TTL=239
Reply from 157.55.229.174: bytes=32 time=26ms TTL=239
Reply from 157.55.229.174: bytes=32 time=28ms TTL=239
Ping statistics for 157.55.229.174:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 26ms, Maximum = 28ms, Average = 26ms
C:\Users\Andy>ping www.rba-uk.eu
Pinging prodnet21-30ipv4b.sharepointonline.com.akadns.net [157.55.229.174] with
32 bytes of data:
Reply from 157.55.229.174: bytes=32 time=28ms TTL=239
Reply from 157.55.229.174: bytes=32 time=44ms TTL=239
Reply from 157.55.229.174: bytes=32 time=27ms TTL=239
Reply from 157.55.229.174: bytes=32 time=27ms TTL=239
Ping statistics for 157.55.229.174:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 27ms, Maximum = 44ms, Average = 31ms
Are you able to help identify any particular setting in O365 that may be preventing the forwarding from occurring?
Many thanks,
Andy Young